The Legal Aid Society released a Freedom of Information Law (FOIL) response revealing that New York City Housing Authority (NYCHA) residents filed 31,837 work orders to address mildew complaints from January 1, 2019 – September 4, 2019 alone.

Residents of the Edenwald Houses filed the most work orders – 973 – to remediate mildew. On average, remediation took the Housing Authority roughly 13 days to address. While half of the work orders took four days or fewer between request and finish dates, a quarter of cases took 13 days or more, and one out of every ten took 37 days or more, according to the New York Daily News.

However, NYCHA reports that mold complaints are down over 1000 per month since the implementation of their new “Mold Busters” program which was implemented in September.

“This data sheds more light on the myriad of issues NYCHA residents battle each and every day,” said Judith Goldiner, Attorney-in-Charge of the Civil Law Reform Unit at The Legal Aid Society.