Right now, single adult men and adult families can get NYC DHS shelter at 30th Street Men’s Shelter, located at 400-430 East 30th Street in Manhattan (“30th Street”). Adult families intake is in a separate room in the same building.

Single adult women can go to two different places for shelter intake. They can go to Franklin Avenue Women’s Intake Shelter, at 1122 Franklin Avenue in the Bronx. Franklin has some steps and an accessible side entrance. Single adult women can also go to HELP Women’s Center at 114 Snediker Avenue in Brooklyn. HELP Women’s Center is fully accessible for people with disabilities.

NYC DHS plans to close 30th Street intake by May 1, 2026. After that, some NYC DHS staff will stay at 30th Street to direct clients to the new intake office if they come to 30th Street looking for shelter.

The City says that 30th Street is in bad repair and it would be unsafe to keep people in the building. They say they will do a lot of work and reopen the building in a few years.

The new intake site for men is at 8 East 3rd Street in Manhattan. Starting May 1st, single adult men can get shelter there. This location will also have shelter beds onsite.

Adult families will get shelter at 333 Bowery Street in Manhattan, which is just around the corner from 8 East 3rd Street. No adult families will sleep overnight there. After intake, they will be assigned to different shelter facilities where they will have a private sleeping area.

8 East 3rd Street is not fully accessible to people with mobility disabilities. The main entrance has stairs both to get into the building and to access the lobby. For clients who cannot climb stairs, there is a ramp on the side of the building that leads to the basement, but the ramp may be too steep for clients to use. Once inside the basement, there is an elevator that leads to the lobby and other floors, but the elevator is not fully accessible. If a client cannot use the ramp or elevator due to their disabilities, NYC DHS will provide transportation to another NYC DHS shelter site that is accessible.

The new HELP Women’s Center is accessible to people with disabilities. While Franklin Women’s Shelter does have a side entrance that is accessible to people with mobility disabilities, the new HELP Women’s Shetler is fully accessible.

The City has not said what will happen to the building following May 1st. We don’t know if it will be demolished or renovated.

The information in this document has been prepared by The Legal Aid Society for informational purposes only and is not legal advice. This information is not intended to create, and receipt of it does not constitute, an attorney-client relationship. You should not act upon any information without retaining professional legal counsel.