COVID-19 Information for Clients

Although our physical offices are closed in accordance with the Governor’s order, we remain open for business remotely.

If you need assistance from the Criminal Defense Practice or Juvenile Rights Practice continue to call our main number 212-577-3300. Indicate you need legal assistance and your call will be forwarded to an operator who will assist you.

If you need assistance from our Civil Practice call the neighborhood office in your borough:

Bronx: 718-991-4758​
Brooklyn: 718-722-3100
Manhattan: 212-426-3000
Queens: 718-286-2450
Staten Island: 347-422-5333

If you are not able to get through at first, please be patient as we work to improve our ability to assist you while working remotely.

The Access to Benefits (A2B) Helpline 888-663-6880 will be open Monday through Friday from 10:00 a.m. to 3:00 p.m. Interpreters are available for all languages.

A2B staff can assist NYC residents with:

• HRA public assistance
• employment and unemployment benefits matters
• issues related to Medicaid/health law
• Supplemental Nutrition Assistance Program (SNAP)
• disability and other benefits and issues related to COVID-19

• For the latest information about, and to apply for, Unemployment Insurance or Pandemic Unemployment Assistance, visit the New York State Department of Labor (NYSDOL) website.
• The NYSDOL Facebook and Twitter accounts also have useful information for claimants.
• To apply by telephone, call the NYSDOL Telephone Claim Center at 888-209-8124.
• Step by Step Instructions for Filing an Unemployment Insurance Claim Online.
• Read The Legal Aid Society’s Unemployment Insurance in New York FAQ.
• Read The Legal Aid Society’s Pandemic Unemployment Assistance FAQ.

Limited proceedings have resumed in-person, contact your attorney for more information.

Visitors (including parties, attorneys, witnesses, spectators, law enforcement officers, prisoners, vendors, and all other non-UCS personnel) to any Court System facility house will be required to submit to temperature screening and questioning upon entry into the Courthouse and prior to magnetometer and x-ray security screening.

• If you have a pending criminal matter and you are out on bail or ROR you do not have to appear in court and your case has been administratively adjourned. New appearance dates will be sent to you.
• All Temporary Orders of Protection are continued until the next time the case is back in Court. If you have any questions, contact your attorney.
• New Arrests and Arraignments will be processed by video conference starting March 25. Because arraignments will be done by video, the court houses are closed to the public. If you need information about someone that has been arrested you can contact us at 212-577-3300 for information.
• DMV Traffic Violations Bureau — effective immediately DMV Refusal Hearings are no longer being adjourned. Hearings will resume via telephone until at least the end of the year. No in-person hearings will be held. It is important that you watch for a letter from the DMV with the hearing date and instructions on how to participate by telephone, then immediately notify your attorney. For more information go to: https://dmv.ny.gov/more-info/dmv-reopening-guidance.

• Most Family Court proceedings are virtual​. Attorneys and Clients appear via video or telephone on Skype for Business platform. Clients should not appear at the Courthouse.
• For general information, you can either call the court at 646-386-5299 or email the court at NYFCInquiry@nycourts.gov.​
• New filings for Child Protection (ACS) intake cases involving removal applications will be heard by remote video conference and/or by telephone.
• During the day, from 9:00 AM to 4:30 PM, all newly filed Juvenile Delinquency intake cases will be heard in the virtual court via video conference. These proceedings are facilitated in Manhattan Family Court at 60 Lafayette Street regardless of the borough where the arrest took place.
• During the evening from 5:00 PM to 9:00 PM and during the day and evenings on weekends, all newly filed Juvenile Delinquency intake cases will be heard in the virtual court via video conference. These proceedings are facilitated in NY Criminal Court at 100 Center Street regardless of the borough where the arrest took place
• All emergency family offense petitions/temporary orders of protection will be heard.
• Litigants can file a violation of a custody or visitation order, if it is an emergency, or if a noncustodial parent refuses to return the child. The court will decide if the matter is essential. If it is, it will be heard. If it is not, it will be not be heard until the Courts begin to process non-essential matters.
• Attorneys may file an Orders to Show Cause or Stipulation by emailing the documents to StipsOSC1stDept@nycourts.gov (for those cases in the Bronx or Manhattan) or StipsOSC2ndDept@nycourts.gov (for those cases in Brooklyn, Queens or Staten Island). Attorneys wishing to file other applications for emergencies should send their application to NYFCAgencies@nycourt.gov.
• Litigants without attorneys may submit an application for an essential or emergency matter to the Family court by emailing it to NYFCApplications@nycourts.gov.
• All existing court proceedings, except those above, will be scheduled to be heard in Virtual County Courts. Litigants should not appear. Notice of the appearance dates will be sent to parties by email or regular mail.
• All Temporary Orders of Protection are continued. If you have any questions, contact your attorney.
• Pro se litigants who cannot appear virtually due to a lack of technology, may appear in-person at any County Family Court building for further information and assistance

• All residential evictions are currently suspended until further order.
• Once eviction cases resume:
  • The governor and court system may continue to suspend all residential evictions for a further period of time.
  • If you had been in court for nonpayment of rent and your pay date has passed, your landlord MUST file a motion and you MUST be given another court date, before you can be served with a Marshal’s Notice of Eviction.
  • If you had been in court on a holdover, and you broke your agreement (for example, to move out) you may be served with a Marshal’s Notice of Eviction. More information will be posted here, as situation develops and as the governor and court system issue new orders on evictions. Please continue to check this website for additional information as well as:
    • You can call your borough’s housing court warrant clerk.
    • If you are served with a Notice of Eviction, you can call 311 to access the Covid Housing Helpline and speak with a legal services provider for more information.
• All pending nonessential matters are postponed. New appearance dates will be sent to you. New court dates will also be posted on the E-Courts website.
• Cases with two attorneys (one for the landlord and one for the tenant) may be scheduled for a virtual or video conference with the judge. Dates will be shared with you by your attorney if one is scheduled.
• The Housing Court remains open for applications addressing post-eviction relief, illegal lockouts, emergency apartment repairs.
• The Housing Court remains open for applications addressing post-eviction relief, illegal lockouts, emergency apartment repairs.
• Changes regarding the reopening of Housing Court are evolving and tenants should check back to this website for up to date information.
• Landlords may now begin to file new eviction cases in Housing Courts by mail only. No one can file new eviction cases in-person at the Housing Courts.
• Because the statewide Covid-19 public health crisis continues, for now, you do not have to go to Housing Court in-person to answer any notice or court papers. You should receive a form notice (in English and Spanish), informing you that they may be eligible for an extension of time to respond to the petition in light of legal directives related to the COVID-19 pandemic, and directing you to a telephone number and/or website link for further information​.
• If you are served with a notice or court papers, you can call 311 to access the COVID Housing Helpline and speak with a legal services provider for more information, and to request legal representation.

Travel Ban on Certain People Seeking Green Cards During the COVID‐19 Pandemic

On April 22, 2020, President Trump issued a Proclamation suspending the entry into the U.S. of certain people seeking to become lawful permanent residents (LPRs, meaning green card holders). The Proclamation is effective as of 11:59pm on April 23, 2020, and is set to expire 60 days later, though it might be extended. Read our Travel Ban FAQ for more information.

COURTHOUSE UPDATE: Varick Street is open for filings and hearings. 290 Broadway is open only for filings. 26 Federal Plaza is open for filings and detained hearings.

• Non-detained removal defense cases are postponed through and including August 21, 2020.
• All New York immigration court detained cases are proceeding by video teleconference. Check the court’s web site or Twitter feed @DOJ_EOIR for updates.
• For both detained and non-detained cases, you can call the immigration court’s automated system at 800-898-7180 and enter your 9-digit alien registration number (“A number”) to find out if your case has been rescheduled.
• ICE check-ins are being done by phone for now, with in-person check-ins suspended through July 1. Check the ICE Twitter feed @ICEgov for updates. Individuals can call ICE at 212-264-4213 to see when their next check-in date will be. Also, the NYC Field Office is not accepting bond payments, until at least May 15. In the meantime, the Newark Field Office is open for bond payments.
• All USCIS interviews and appointments are postponed. Although USCIS offices plan to re-open on June 4, the New York Field Office will be opening later, on a date to be determined. Check http://www.uscis.gov or this page for updates. New interview and appointment notices should be sent to you after operations resume. If you haven’t received one within a month after operations resume, call 800-375-5283 and ask to speak with a representative to find out the date of your interview or appointment.
• USCIS has expressed its intention to be flexible with the deadlines for certain submissions. This flexibility applies to Requests for Evidence (RFE), Continuations to Request Evidence (N-14), Notices of Intent to Deny (NOID), Notices of Intent to Revoke (NOIR), Notices of Intent to Rescind and Notices of Intent to Terminate, and filing date requirements for Form I-290B. This flexibility applies to the documents listed above if the issuance date listed on the request, notice, or decision is between March 1 and September 11, 2020. USCIS will consider a response to a request or notice listed above received within 60 calendar days after the response due date set in the request or notice before taking action.
• For Form I-765 applications to renew employment authorization (work permits), USCIS will reuse prior biometrics, so applicants will not need to appear for fingerprinting.

• The court is open for virtual (Skype for Business or telephonic) appearances. If you receive a call or an email from the court, you can tell them if you want this type of appearance, or to adjourn the matter. The court will decide the next step.
• All Temporary Orders of Protection are continued until the next court date. If you have any questions, contact your attorney.
• Emergency applications in divorce matters, such as violations of custody/visitation orders, or support orders will be heard. Non-emergency applications, and requests to go before a judge can be filed, either electronically or by mail. If you can not e-mail or mail, some courts may allow you to walk in.
• Statute of limitations, time to answer and time to serve legal papers were extended until September 4.
• Emergency applications to stop a wage garnishment, or bank account levy will be heard.
• Foreclosure auctions and evictions following a foreclosure sale are suspended until at least June 18th, 2020.
• The Court is accepting new cases, either electronically or by mail.
• Emergency applications in Guardianship Matters will be heard.

• All matters are adjourned. The court will notify you of the next court date.
• Statute of limitations, time to answer and time to serve legal papers were extended until September 4.
• Emergency applications to vacate a judgment, stop a wage garnishment or bank account levy will be heard.
• The Court is not accepting any non-emergency papers for filing, either electronically or in person.
• Some conferences are being scheduled. If you are seeking a conference, you may email the court attorney to request one. If you are pro se, and receive an email from the Court or the adversary in your case, you should respond, even if it is to state that you are not able to proceed.
• All Court appearances are being handled by Skype for Business, an app you can download on your smart phone or computer.

The New York City Department of Investigation has notified all City Marshals that all eviction proceedings are suspended until further order. Anyone with knowledge of City Marshals attempting to execute on warrants of eviction can report this activity by calling DOI’s Bureau of City Marshals at 212-825-5953. Click here for more information.

The Legal Aid Society is continuing to assist homeowners facing foreclosure and related issues. Read our Foreclosure FAQ or call our helplines: ​Bronx: 646-340-1908 Queens: 718-298-8979.

• Evictions: All residential evictions are suspended indefinitely. NYCHA’s Office of Impartial Hearings at 803 Atlantic is closed until New York State’s stay-at-home order is lifted for NYC. All cases scheduled for conference or hearing during this period will be automatically rescheduled. For Section 8 tenants, termination actions are currently suspended. NYCHA will not approve any Certifications for Basis of Eviction for nonpayment until on or about August 20, 2020. For HPD Section 8 Tenants, all subsidy termination actions at 60 Gold Street are suspended until further notice. HPD will continue to pay the subsidy until a final determination is made. All tenant conferences and briefings that were scheduled will be postponed and rescheduled.
• Loss of Income: Residents experiencing loss of income are encouraged to request a rent reduction and can self-certify income loss. Both NYCHA and Section 8 residents can do this online, through the NYCHA self-service portal, by mail or by calling the Customer Contact Center 718-707-7771. Keep a record of when the request was made.
• Management Offices: Management offices will remain open and staff can assist residents via phone, email or scheduled appointments to speak with staff from behind reception, for the safety of staff and residents.
• Repairs: Non-emergency repairs and planned outages have been temporarily suspended, including inspections and scheduled maintenance visits. Emergency repairs will continue. Call the Customer Contact Center to schedule a repair at 718-707-7771.
• Seniors: NYCHA outreach is ongoing to all senior households and households that are known to rely on life-sustaining equipment. Outreach includes calling and checking in with these households about COVID-19 concerns and assisting with connecting them to resources. NYCHA hired an outside vendor to conduct deep cleanings at senior and other developments.
• Additional information for NYCHA residents is available here.

If you have lived in your apartment for more than 30 days, then your landlord must get a court order to evict you, and such orders have currently been suspended by the State of New York. If your landlord illegally changes your locks, shuts off your utilities, or removes your belongings, click here for more information on your rights and what steps you can take if your landlord has locked you out.

The SCRIE & DRIE processing unit of the NYC Department of Finance is still operating but with less staff. There is customer service staff able to assist via 311 and through online inquiries. The walk-in-center is now closed until further notice.​ Click here for the most up to date information, including the revised processes for applications and renewals.

• Click here for more information on SNAP, Cash Assistance (CA) and managing your case.
• HRA is asking New Yorkers to do everything they can through ACCESS HRA or over the phone.
• HRA has consolidated SNAP, CA, and Medicaid centers to minimize in person contact. Please only visit an HRA Office if your needs cannot be met through ACCESS HRA or over the phone. Below are the links to the current locations:
  • SNAP
  • CA
  • Medicaid

• If you have a hearing scheduled, the Social Security Administration will call you to discuss other ways to have your hearing. The call may come from a PRIVATE number and not from a U.S. Government phone. SSA employees will not threaten you or ask for any form of payment.
• SSA will send out a notice before taking any negative action on your benefits.
• Critical Services may be available. Go to ssa.gov/coronavirus.

• Individuals who do not have health insurance can enroll in Medicaid and other subsidized and non-subsidized insurance on the New York State of Health Marketplace by calling 855-355-5777 or visiting New York State of Health. You can always enroll in Medicaid or the Essential Plan any time of year.
• Individuals who are undocumented can enroll in Emergency Medicaid through the Marketplace. Emergency Medicaid ordinarily covers emergency conditions only but is covering all testing, evaluation, and treatment for COVID-19.
• All low-income New Yorkers regardless of immigration status can access free or low-cost health care at New York City Health + Hospitals locations. Anyone who is uninsured can enroll in the Health + Hospitals Options program at 844-NYC-4NYC.
• Our Health Law Unit has created resources with additional important information on applying for and keeping Medicare and other insurance. As well as information about accessing healthcare services, fair hearings and overpayments.

Immigrants are eligible for many forms of health insurance, cash benefits, and food assistance. Some immigrant households may have concerns about accessing benefits because of an immigration issue called “public charge.” Please note that public charge only applies to certain immigrants and certain public benefits. Accessing COVID-19 testing and care WILL NOT count against an immigrant who is or may be subject to public charge in the future.

Read our Public Benefits Flyer for Immigrants for more information. Also see our updated FAQ on Public Charge which includes COVID-19 information, and other information and resources regarding public charge here.

Any community member or advocate with questions should call Legal Aid’s Immigration Helpline at 844-955-3424, Monday – Friday from 9 a.m. – 5 p.m. Our team can then call you back to answer additional questions. Interpreters are available for all languages.

CARES Act Stimulus Money (Economic Impact Payment aka Recovery Rebate) is a one-time payment from the government for individuals and families whose incomes are below certain levels. For more information, read our CARES Stimulus Frequently Asked Questions.

Our FAQ is also available in Arabic, Bengali, Chinese Simplified, Chinese Traditional, Farsi, French, Haitian Creole, Hindi, Korean, Nepali,  Punjabi, Russian, Spanish and Urdu.

The Economic Impact Payment will come to you automatically, without you needing to do anything, if you:

• ​Filed a tax return for 2019 (without a spouse with an ITIN on your taxes),
• Filed a tax return for 2018 (without a spouse with an ITIN on your taxes),
• Receive Social Security benefits (including retirement, disability and survivors),​
• Receive Railroad Retirement benefits,
• Receive Supplemental Security Income (SSI) benefits, or
• Are a veteran or their beneficiary receiving VA Compensation or Pension (C&P) benefits.

If you have none of the above benefits and have not filed taxes in 2019 or 2018 due to low or no income you must apply to receive an Economic Impact Payment by completing the IRS’s special Non-Filers web tool​.

• Various federal, New York State, and New York City laws require employers to give workers leave from work to care for their own and/or a family member’s health needs, and there are some protections for a worker who needs to care for a minor child whose school or daycare is closed because of COVID-19. This leave can be paid or unpaid depending on the law and other factors. The New York City Low Wage Workers Task Force (LWWTF) has developed this resource sheet for workers in New York State which summarizes the legal protections and eligibility requirements. Additional information is also available about public benefits. This resource is also available in Nepali and Simplified Chinese.
• There are federal, New York State, and New York City laws that protect workers against discrimination in the workplace and who have been treated unfairly because of their race, color, national origin, disability, citizenship status, sex/gender, criminal record and many other protected categories. This includes the obligation of employers to provide reasonable accommodations for disability, pregnancy, religious observance, status as a victim of domestic violence, and lactation. A reasonable accommodation can include a request to telecommute or for additional leave due to health conditions that put a worker at additional risk from COVID-19. The New York City Human Rights Law is one of the most comprehensive anti-discrimination laws in the country, and in addition to the workplace, the law protects against discrimination in housing and public accommodations. To find out more about the New York City Human Rights Law, visit The New York City Commission on Human Rights.
• The pandemic has not changed your right to get paid according to the law:
  • The minimum wage in NYC is $15/hr.
  • Employers may pay tipped workers $10/hr but only if workers receive enough in tips to still earn $15/hr.
  • Workers must be paid overtime when they work more than 40 hours per week (44 hrs for live-in domestic workers).
  • Hospitality workers must also receive an extra hour of pay if they work more than 10 hrs/day. This rate also applies to some others.
  • More information is available at the Department of Labor web site.

On March 18, the Governor signed a law authorizing emergency paid sick time. For more information, please check the resources below:

• Governor’s Office Announcement
• A Better Balance: Fact Sheet

On April 19, The New York City Department of Health and Mental Hygiene issued an order that makes New York State’s emergency COVID laws broadly applicable to workers living in NYC. Workers who complete the DOHMH’s affidavit may be able to take paid sick leave for at least 7 days under state law if they have: (1) tested positive for COVID or (2) have come in contact with a known case of COVID, and have developed symptoms and have been unable to get tested. Healthcare personnel and other essential workers must also provide additional proof that they were advised to quarantine and/or self-isolate after an examination or consultation with a medical professional/clinician. Read the City’s full FAQ here.

• Re-entry individuals are eligible for public benefits. For more information read our Re-Entry Benefits FAQ or call our Access to Benefits (A2B) Helpline at 888 663-6880, Monday through Friday from 10:00 a.m. to 3:00 p.m.
• If you have medical needs or concerns the Correctional Health Services (CHS) Point of Reentry and Transition Practices or PORT can help. Call 646-614-1000 or email CHSPORTline@nychhc.org for help with prescriptions for people recently released from jail. PORTline may also be able to help with prescription refills if you haven’t been able to establish care in the community. PORTline is also available to troubleshoot problems with Medicaid coverage (e.g. suspended/in patient only status). They can also provide referrals to other social service and health care providers.
• Network Support Services provides COVID 19 discharge and resettlement services for individuals being released from State Prisons to the NYC area. Assistance includes; a smartphone with plan, backpack filled with toiletries, cash stipend, MetroCard, transport from the facility back to the community and more. For more information contact Network Support Services at 347-584-8601 or mgonzalez@networkssi.org.
• The Housing Works S.M.A.R.T. program can provide Emergency Supplies such as cell phones, Metrocards, clothing, food supplies and many other health and employment services.

• Non-court-based Probation offices are now closed to the public.  Court-based offices will only be open if the courts are open.
• All supervision will, in general, be done via telephone or electronic means; All kiosk (hand-scan) reporting is being transitioned to Web Check-in and/or telephone Everyone on probation supervision should have received a telephonic or electronic message from their probation officer.
• More Information is available at the NYC Probation Website

NYC Renters: Apply by July 30 for New York State COVID Rent Relief Program

What is the COVID Rent Relief Program?
New York State has a new rent relief program to help tenants who have lost income during the COVID-19 crisis. The COVID Rent Relief Program will provide eligible households with a one-time rental subsidy that will be sent directly to the household’s landlord. Accepted applicants are not required to repay this assistance.

Applications for the COVID Rent Relief Program, administered by New York State Homes and Community Renewal (HCR) opened on July 16, and applications must be submitted online or by mail by July 30.
You can apply and find detailed information at: https://bit.ly/hrcnyrrp.

The website also includes FAQ documents in Spanish, Chinese, Russian, Haitian-Creole, Bengali, and Korean.
Share this message in multiple languages on Twitter.

How do I know if I’m eligible?
Before March 1st and at the time of application, household income must have been below 80% of the Area Median Income, and you must have spent more than 30% of household income on rent.

Review NYC Area Median Income, based on household.
You must not have been in receipt of a housing subsidy that caps your rent at 30% of household income (like Section 8 or NYCHA). However, you can apply if you live in a rent regulated or market-rate home.
You do not need a lease.
Households must have someone in the household with U.S. citizenship or eligible immigration status (can be a minor). Mixed status families (e.g. a family with a U.S. born child) can apply. IDNYC is accepted as proof of identity.
Households must have lost income between April 1 and July 31.

How does it work?
This one-time rental subsidy paid directly to landlords will cover the difference between the percent of household income spent on rent on March 1, 2020 and the percent of household income spent on rent at the time the household is applying for assistance. You can apply for up to four months in assistance for the months of April through July 2020.

Tenants do not have to be behind on their rent to receive assistance (tenants who are current on their rent payments can have funds applied for a credit for future months). The program is open to households that rent apartments, single-family homes, manufactured homes and manufactured home lots.

This is not a first come first serve type of program. Due to limited funds, HCR will have to prioritize applications from tenants with the lowest incomes and highest rent burden.

Applicants will be given notice whether they are eligible and the amount of funds that will be sent to their landlords.

Need more information?
You can visit the Mayor’s Office to Protect Tenants’ website or call 311 and say “Tenant Helpline” to inquire further about program eligibility or to receive guidance on the application.

For assistance with problems with your application, you can call the New York State HCR Call Center at 833-499-0318. Call Center support is available from 8:00 a.m. to 7:00 p.m., Monday through Saturday.

If you have questions about immigration and public benefits, call the free, confidential ActionNYC hotline at 800-354-0365, Monday to Friday from 9 a.m. to 6 p.m., or call 311 and say “Public Charge” to access timely and trusted information and connections to legal help.

NYC Schools Families: Learn About Automatically Receiving P-EBT, Money for Groceries
New York State’s Pandemic Electronic Benefit Transfer (P-EBT) is a new benefit that gives $420 per child in money for groceries to all NYC public school families. No sign-up is required. All families of NYC public school children, regardless of immigration status, income, or employment, will receive this money.

• If you already have an EBT card or a Medicaid card, the money will automatically be added to your card.
• If you do not have an EBT card, you will receive one in the mail. If you are concerned that the State of New York may not have your correct address, please call 833-452-0096 or email otda.sm.eisp.PEBT@otda.ny.gov. 
• Families of non-public school students should contact the State Office of Temporary and Disability Assistance at otda.ny.gov to learn if they are eligible.
• Learn more at on.nyc.gov/p-ebt, call 833-452-0096 or email otda.sm.eisp.PEBT@otda.ny.gov. 
• Download this guidance in multiple languages. 

NYC Residents: Act by October 15 to Get Your Economic Impact Payment
Assistance is available to help New Yorkers get their Economic Impact Payment (stimulus payment) this year. The payment is up to $1,200 per adult and $500 per child. The NYC Department of Consumer and Worker Protection (DCWP) has created an Economic Impact Payments Poster with information about the October 15, 2020 deadline. Translations of the poster/flyer are available in DCWP’s COVID-19 hub: nyc.gov/DCWPAlerts. 

Free financial counseling by phone
Professional financial counselors from NYC Financial Empowerment Centers are available by phone to answer questions about eligibility, help you open a bank account and set up direct deposit for your payment, and check the status of a payment. Visit nyc.gov/TalkMoney to book an appointment.

Free tax preparation online
You must take action by October 15 to receive your stimulus payment this year. This may mean filing a tax return, or registering for your payment as a “non-filer” on the Internal Revenue Service (IRS) website if you are not required to file a tax return because your income was too low—under $12,200 (single filer) or under $24,400 (joint filers). IRS certified VITA/TCE volunteer preparers from NYC Free Tax Prep can guide you. To use the free service, you must earn $64,000 or less (families) or $45,000 or less (single filer).

Visit nyc.gov/taxprep for information about NYC Free Tax Prep providers and how to contact them.

The NYC Food Czar is now overseeing the distribution of meals to seniors. Call 311 to obtain free meal delivery.

• DOE Free Meals are available to all New Yorkers: The NYC DOE provides three free meals daily. All three meals can be picked up at the same time from 7:30 a.m. – 1:30 p.m. Please refer to this pick up location map. No registration, ID, or documentation is required.
• DOE Lending iPads for Remote Learning: To help students stay connected during emergencies, the DOE is lending internet-enabled iPads to support remote learning for students. The DOE will contact you to discuss when and where you can pick up a device. Priority will be given to students most in need, and all devices are granted on a temporary basis and will later need to be returned. There is a limit of one device per student. To request a device call DOE at 718-935-5100 and choose Option 5 or complete the Remote Learning Device Request Form.
• Free Streaming Audio Books for Young Listeners: Audible has launched a free streaming offering that allows young people to listen to hundreds of titles. The title selections are available in six languages — English, Spanish, French, Italian, German and Japanese. No account or log in is required and listening is unlimited.

• All borrowers with Federal Student Loans will automatically have their payments stopped from March 13, 2020 to September 30, 2020. Borrowers are automatically being placed in an administrative forbearance, which allows them to temporarily stop making your monthly loan payment. This suspension of payments will last until Sept. 30, 2020, but borrowers can still make payments if you choose. For more information go to Federal Student Loan Forbearance.
• The NYS Attorney General will temporarily stop the collection of Medical and Student debts that are owed to the State of New York through June 16, 2020. The temporary policy will also automatically suspend the accrual of interest and collection of fees on all outstanding state medical and student debt referred to the OAG for collection. More information is available here.

The Community Development Project has created Fact Sheets to help small businesses respond to issues during the COVID 19 crisis:

• Employment Issues
• Insurance Claims
• Commercial Lease Considerations
• Commercial Contracts 

Other important information to know includes:

• Businesses with fewer than 100 employees, who have seen sales decrease by 25% or more, will be eligible for NYC Small Business Continuity Fund, which will provide zero interest loans of up to $75,000 to help mitigate losses in profit.
• The Employee Retention Grant Program is available to NYC businesses with one to four employees that can demonstrate at least a 25% decrease in revenue as a result of COVID-19. Eligible businesses will receive a grant covering up to 40% of their payroll for two months. Businesses can access up to $27,000.
• Lawyers from New York firms are ready and able to answer questions from small businesses and nonprofits, and offer resources and guidance to assist with applications in connection with the Paycheck Protection Program. Learn more about the available pro bono assistance by clicking here.

NYS Suspends Public Utilities Shutoff

Major utilities will suspend service shutoffs to households during the COVID-19 outbreak.

Notary Services Can be Handled Electronically

The Governor has authorized the notarization of signatures utilizing audio-video technology. You must be physically in New York State and present valid photo ID during the video conference. You must then send by fax or electronic means a legible copy of the signed document on the same date it was signed.  Click here for step by step guide.

Please refer to the following sites for up to date information on COVID-19 from public health officials:

• NYC New York City Department of Health and Mental Hygiene
• CDC – Novel Coronavirus Frequently Asked Questions
• World Health Organization

The New York Health Care Proxy Law allows you to appoint someone you trust — for example, a family member or close friend – to make health care decisions for you if you lose the ability to make decisions yourself. For more information and a form you can complete online, visit Health.NY.

DSS/HRA has issued an emergency rule that increases the burial allowance to $1,700 and increases the cap on burial costs to $3,400. It also extends the time frame for when you can apply to 120 days from the date of death. Applications received on or after March 12 will be considered for the increase, regardless of immigration status. For more information click here​.

Additional information about obtaining burial services for victims of COVID-19 can be found here.