You have the right to receive services in the language you prefer.
The Department of Homeless Services (DHS) must translate most documents into different languages. Some examples of documents that are available in other languages are notices from PATH about your eligibility, appointment slips, and reasonable accommodation forms (if you have a disability and you need an accommodation). DHS must have these documents in Spanish, Chinese, Russian, Bengali, Haitian, Korean, Arabic, Urdu, French, and Polish.
You also have the right to an interpreter when you speak to shelter or PATH staff if you prefer to speak any language other than English. If you want to speak with someone in your language, tell any staff person. They have to call someone over the phone who speaks your preferred language or have a staff person on site who can speak your preferred language.