There are four ways to apply for Cash Assistance (CA) and Supplemental Nutrition Assistance (SNAP) from HRA during the pandemic. On October 1, 2021, the amount of SNAP benefits that New York City families can receive is increasing permanently.
If for any reason you cannot apply using the ways described above, you can ask that HRA take an application over the telephone or that HRA make a home visit. Telephone applications and home visits can be requested by telephone or email and also by fax and mail. For an explanation of how to request these and troubleshoot problems, see below.
You do NOT have to go to a Job Center in person during the COVID 19 pandemic. HRA is discouraging in-person applications because the agency is trying to reduce risk to HRA clients and staff. If you do not want to go to a Job Center, you can try using one of the ways listed above to file an application. If you want to go to a Job Center:
After your application is submitted, you should receive:
If you do not get a call back from an HRA Application Worker within 2 business days:
If you do not get a call at the rescheduled time:
If you still don’t get a call back from HRA at the 2nd Rescheduled time:
Effective October 1, 2021, and for the first time in more than 45 years, the amount of SNAP benefits that New York City families can receive is increasing permanently!
While the SNAP increases during COVID have helped, they were temporary. The new amounts are permanent and are 25% more than the pre-COVID SNAP levels. If you already receive SNAP, you don’t need to do anything to receive this increase.
Your increased SNAP benefits should just appear on your EBT card when the change happens. Please see below for a comparison of the SNAP levels.
Maximum SNAP Benefit Amounts By Household Size
The information in this document has been prepared by The Legal Aid Society for informational purposes only and is not legal advice. This information is not intended to create, and receipt of it does not constitute, an attorney-client relationship. You should not act upon any information without retaining professional legal counsel.
This material was made possible in part by a grant from the New York Bar Foundation.
Last Updated: 20 May 2022
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