5 Things to Know About Appointments with Immigration and Customs Enforcement (ICE)

5 Cosas Que Debe Saber Sobre Comprobación con ICE

ICE agents often require immigrants to appear for regular appointments, to confirm the immigrant is still living at the same location and that they are not a security risk.

It is important to show up to your ICE appointments. If you miss an appointment, ICE may try to detain you.

If you were told by an immigration agent at the US/Mexico border that you were being released from detention and that you had to go to an appointment at an immigration office within a few months of entering the United States, then you may have an ICE appointment. You may have been given a specific date and time to appear for this appointment, but not always.

When you were at the border with this information, you should have been given immigration paperwork with information about your ICE appointment. 

Immigration agents may have given you a cell phone or electronic device and told you to use an app on that device to communicate with them. This is an ICE appointment, even though you might not have to physically go to an ICE office.  

You can schedule an appointment here. You will see something like the below and you will be able to schedule or change an ICE appointment, or find your nearest ICE office. 

To use the online appointment system, you will need to find your “Subject Identification (ID) Number” which is written on paperwork given to you at the US/Mexico border. You can find your Subject ID Number on Form I-385 which looks like this: 

If you have problems with this online system, you can also email ICE’s office here in New York City:

• If you were NOT issued a government cell phone or electronic device – email ERONYCAppointments@ice.dhs.gov.
• If you HAVE a government issued cell phone or electronic device – email ERONYCATD@ice.dhs.gov. You will receive instructions on how to return the phone or device.

If you move, you should call ICE at 833-383-1465, Monday to Friday from 8am to 8pm Eastern Time to give them your new address. You should do this within 5 days of moving.

You can also change your address online with ICE here.

No matter how often you move, you need to update it every time. Keeping your address updated helps to ensure you meet the requirements of your release, and helps to ensure that you do not miss any important communications.

This information is also available for download in English, Arabic, French, Russian, Spanish, and Wolof.

For updates about this process, visit ICE’s website.

For more information, please call the Legal Aid Society’s Immigration Helpline from 9:00am-5:00pm Monday through Friday at 844-955-3425.

The information in this document has been prepared by The Legal Aid Society for informational purposes only and is not legal advice. This information is not intended to create, and receipt of it does not constitute, an attorney-client relationship. You should not act upon any information without retaining professional legal counsel.